CAHSS Support Services

The CAHSS Support Services teams provide direct assistance, resources, and guidance in support of our students, faculty, and staff in the College of Arts, Humanities & Social Sciences. These teams deliver a broad range of services that sustain the College’s daily operations and advance its teaching, learning, research, scholarship, and creative work.

Working behind the scenes and alongside academic units, CAHSS Support Services ensure that CAHSS functions smoothly, safely, and strategically. From enrollment and recruitment support to business operations, facilities and infrastructure, and college-wide marketing and communications, CAHSS Support Services act as connectors across the DU ecosystem. By partnering closely with central offices, academic departments, and external vendors, these teams help navigate complex processes, steward resources responsibly, and maintain spaces, systems, and services that reflect CAHSS’s commitment to excellence, creativity, and care. Together, they form the operational backbone that supports the College’s mission and enables its people to focus on what matters most: understanding the human experience and shaping what comes next.

CAHSS Enrollment Team

Recruitment & Admissions

The CAHSS Recruitment & Admissions Team supports prospective and incoming graduate students, faculty, and departments through coordinated recruitment efforts, application processing, scholarship awarding, onboarding, and international student support. We help ensure a smooth, welcoming experience from first inquiry to first day of classes. 

Need support? Email CAHSSgradinquiry@du.edu for all recruitment and admissions questions. 

  • Services We Provide

    Graduate Recruitment & Prospective Student Support 

    • Manage communication with prospective students 

    • Implements an engaged, multi-channel recruitment strategy using program specific recruitment tactics 

    • Undergraduate recruitment support for CAHSS programs 

    • Coordination and planning for Grad Admit Day and other yield initiatives 

    • Departmental email and phone support for programs with graduate students 

    Application Review & Admissions Processing 

    • Manage and support the graduate application review process 

    • Manage the graduate application funnel 

    • Graduate scholarship & GXA awarding 

    • GXA assignment support 

    New Graduate Student Onboarding 

    • Graduate orientation support 

    • New graduate student registration assistance 

    • Connect prospects with campus resources 

    • Hosts Graduate Orientation Breakfast 

    Undergraduate Recruitment Support 

    • Support yield strategies in partnership with departments 

    • Supports undergraduate admissions with visit events 

     

  • Our Team - Recruitment

    Laura Ralston: Executive Director of Enrollment Management

    Kate Wyre: Recruitment and Admissions Manager 

    Designated support for the School of Art and Art History and overall support of recruitment initiatives

    Kate Donovan: Recruitment and Admissions Coordinator

    Designated support for Economics; Psychology; Graduate Programs in International and Intercultural Communication & Media and Public Communication within the Department of Media, Film & Journalism Studies

    Nicholas von Tscharner: Recruitment and Admissions Coordinator

    Designated support for Anthropology; English & Literary Arts; Philosophy; Denver Publishing Institute; Religious Studies 

    Hillary Hutcherson: Digital Marketing Analyst

     

Enrollment Services

The CAHSS Enrollment Services Team supports students, faculty, and departments through accurate enrollment data, course scheduling, registration assistance, and academic process coordination. We help ensure that CAHSS programs run smoothly and that students receive clear, timely support throughout their academic journey. 

Need support? Email CAHSSenrollment@du.edu for general support or CAHSSscheduling@du.edu for scheduling & CourseLeaf. 

  • Services We Provide

    Student Enrollment & Registration Support 

    • Current student registration assistance 

    • Major advisor assignments 

    • Language placement testing 

    • Faculty & student support for Registrar & Office of Graduate Education forms 

    • Respond to departmental email and phone inquiries for undergraduate-only departments 

    Course Planning & Scheduling 

    • Partner with Department Chairs and Directors for course scheduling and academic processes 

    • Course scheduling entry in Banner for CAHSS departments 

    • CourseLeaf & Bulletin support (catalog updates, course changes, etc.) 

    Data & Reporting 

    • Enrollment data reporting and analysis 

     

  • Our Team - Enrollment Services

    Laura Ralston: Executive Director of Enrollment Management

    Jessica Espinosa-Galindo: Enrollment Services Manager 

    Overall support with common curriculum management and data requests related to scheduling and curriculum

    Emily Cederberg: Enrollment Services Coordinator 

    Designated support for English & Literary Arts; History; Communication Studies; Economics; Political Science

    Kirsten Dalquist: Enrollment Services Coordinator 

    Designated support for Languages, Literatures & Cultures; Center for World Languages & Cultures; Philosophy; Theatre; Spanish; Socio-Legal Studies

    Noah West: Enrollment Services Coordinator 

    Designated support for Anthropology; Critical Race & Ethnic Studies; Gender, Women's & Sexuality Studies; Media, Film & Journalism Studies; Religious Studies; Sociology & Criminology

     

CAHSS Marketing & Communications Team

The CAHSS Marketing Team advances the visibility and reputation of the College of Arts, Humanities & Social Sciences. We strengthen awareness of CAHSS programs, faculty, students, and initiatives through strategic marketing, creative design, digital engagement, and event promotion across print and digital platforms. 

Need support? Email cahssmarketing@du.edu for all requests. 

  • Services We Provide

    Website & Digital Marketing 

    • Website development and content updates for the college, its departments, and programs 

    • Digication updates and support 

    • Content creation and management for CAHSS Instagram, Facebook, and LinkedIn 

    • Promotion of departmental events, faculty research, scholarship, and creative work, as well as faculty, student, and staff achievements 

    Storytelling & Design 

    • Writing and editing for CAHSS stories and features 

    • Newsletters (faculty/staff, student, alumni) 

    • Faculty award, retirement, and announcement messages 

    • Video storytelling featuring faculty, students, and alumni 

    • Flyers, posters, digital signage, and building monitor slides 

    • Branding and style guidance for CAHSS and DU  

    Have a news item request or idea? Please fill out our News Request Form 

    Event Production & Promotion 

    • Event planning, registration, and promotional materials 

    • Vendor coordination for major college-wide, departmental, student-facing, or public events  

    Have an upcoming event? Please fill out our Event Request Form

     

  • Our Team

    Heather Queyrouze: Director of Marketing

    Hannah Fulk: Senior Manager of Digital Communications 

    Photography/Videography; Social Media Creation/Promotion; Web Maintenance/Support 

    Ethan Dvorak: Content Specialist

    Events Support; Newsletters; News Writing 

    Elizabeth Oliver: Events Specialist

    Events Support; Newsletters

    Cindy Garcia-Magana: Marketing & Communications Coordinator

    Social Media Creation/Promotion; Web Maintenance/Support; Photography/Videography  

    Jake Riffel: Marketing & Communications Coordinator

    Graphic Design Support; Newsletters; Web Maintenance/Support; Photography/Videography 

    Kim Mesman: Graphic Designer (part-time) 

    Susan Dugan: News Writer (part-time) 

CAHSS Business & Operations Team

The CAHSS Business Operations Team supports the financial, administrative, and human resources needs of the College of Arts, Humanities & Social Sciences. We ensure smooth day-to-day operations across departments by coordinating hiring, budgeting, purchasing, contracts, and faculty processes with accuracy, clarity, and care. 

Need support? Email CAHSS.businessops@du.edu for all requests. 

  • Services We Provide

    Hiring & HR Support 

    • Adjunct, GXA, non-benefited, and student-employee hiring 

    • Work-Study Employee oversight and timecard management 

    • Faculty recruitment support 

    • Faculty HR Tracking 

    • Promotion and tenure data support 

    • HR data for internal/external reporting 

    Purchasing, Contracts & Vendor Services 

    • P-card support 

    • Purchase orders & requisitions 

    • Supply ordering 

    • Vendor registration 

    • Contracts, MOUs & related documentation 

    • Computer Deployment and Replacement 

    Financial Processing & Budget Management 

    • Invoice payments & honoraria processing 

    • Budgeting, fund monitoring & expense tracking 

    • Professional development fund tracking 

    • Check deposits 

    • Donation acknowledgment processing 

    • HR data for internal/external reporting 

    Travel, Systems & Operations 

    • Concur travel & expense support 

    • Faculty visa & internationalization support  

    • Copier repair coordination 

    • General departmental operational assistance 

     

  • Our Team

    Chism Mattson: Director of Business and Operations

    Overall support of Business & Operations team; designated support for CAHSS programs and institutes

    Stacy Moore: Business Officer II

    Designated support for the School of Art & Art History; Media, Film & Journalism Studies; DU Prison Arts Initiative 

    Kaye Hofkamp: Business Officer I

    Designated support for Music; Critical Race & Ethnic Studies

    Darlene Squires: Business Officer I

    Designated support for English & Literary Arts; Economics; Political Science

    Kari Baca: Business Coordinator

    Designated support for History; Anthropology; Communication Studies; Gender, Women's & Sexuality Studies; Psychology

    Sarah Humphreys: Business Coordinator

    Designated support for Languages, Literatures & Cultures; Center for World Languages & Cultures; Music; Philosophy; Spanish 

    Dorian Weissman: Business Coordinator 

    Designated support for Emergent Digital Practices; Religious Studies; Theatre; Sociology & Criminology; Socio-Legal Studies

CAHSS Facilities, Infrastructure & Equipment Team

The CAHSS Facilities team, in collaboration with Central Facilities, Management, and Planning, supports the physical environment, safety, infrastructure, and equipment needs of the College of Arts, Humanities & Social Sciences. We work to ensure that spaces, systems, and assets remain safe, functional, and aligned with the needs of CAHSS departments, faculty, staff, and students 

Need support? Email CAHSS.facilities@du.edu for all facilities, infrastructure, and equipment requests. 

  • Services We Provide

    Building Operations & Maintenance 

    • Submit work orders for maintenance and repairs 

    • Response to facilities-related emergencies 

    • Hazardous waste and materials management 

    • Injury/illness incident reporting 

    Space, Infrastructure & Capital Projects 

    • Space utilization planning 

    • Capital project coordination 

    • Capital asset management (≥ $5K) 

    Financial & Operational Support 

    • Expense forecasting and management for facilities and equipment 

    • Cost analyses for property, equipment, and related services 

    Access & Security 

    Access control support, including: 

    • C-Cure (card access) 

    • Persona (interior door access) 

    • Physical key management 

    Preparedness & Safety 

    • Emergency preparedness coordination for CAHSS spaces 

     

CAHSS Information Technology

The Information Technology Team provides dedicated IT support for the College of Arts, Humanities & Social Sciences, offering in-person, online, and phone assistance. To submit an IT request, click here.

  • Services We Provide
    • Troubleshooting for software and hardware issues
    • Mac and Windows provisioning and desktop setups
    • Application support across DU platforms(My.du.edu)
    • shared drive access
    • Departmental email access
    • VPN support and VDI pool configuration
    • Lab software installation and troubleshooting
    • DUO multi-factor authentication support
    • Printer setup, configuration, and troubleshooting
    • Support for DU systems including email, password resets, and Microsoft Office
    • Assistance with wired/wireless network issues
    • new printer configuration on DU network and troubleshooting
    • Support for anti-virus software (Crowdstrike)
    • Help with OS upgrades and compatibility
    • VMWare Horizon View Client setups
    • Re-imaging and preparing devices for use
    • Maintenance and management of CAHSS loaner laptops and new employee devices
    • Coordinating warranty support for Dell devices, including contacting Dell when necessary
    • Device license installations for Office 365
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